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Return Policy

Below is animeb2b return policy. If you want to return item/items to us, please read and follow the instructions listed. You should also call our Customer Support Hot-line and one of our customer sales representatives will be glad to help you. It is crucial to understand our return policy and make certain the criteria are met before physically sending item/items back to us.

animeb2b reserves the right to charge a handling fee on all returned products.

How to refund a product?

Several conditions must be met before Animeb2b will refund an item. We also offer partial refunds if conditions for a full refund is not met. Also note that some of our items are non-refundable. You should also call our Customer Support Hot-line and one of our customer representatives will be glad to clarify for you.

We only allow a complete refund for items that have problems caused by Animeb2b  . This means that damaged items not caused by Animeb2b cannot warrant a full refund.

If the returning package doesn't include all the accessories and parts it was shipped with, the cost of the accessories and parts will be deducted from the total product price and can only warrant a partial refund.

Want to replace a product ?

Several conditions must be met before Animeb2b will replace an item. Note that some of our items are non-replaceable. You should also call our Customer Support Hot-line and one of our customer representatives will be glad to clarify for you.

Animeb2b will ship the replaced package back to you with no charge! We will handle all the necessary shipping fees (from Animeb2b back to you).

Need to repair a product ?

Animeb2b will repair your item/items if there is ever a problem with it. You should also call our Customer Support Hot-line and one of our customer sales representatives will be glad to clarify for you. A repairing fee might apply depending upon the reason and condition of the damaged item.

When the package finally returns to our office, we will examine the item, identify the problem, and send the package on its way for repair. Note that the time it takes to repair will differ from item to item. For more information please call our customer representatives for clarification.

Which products are Non-refundable?

Non-Refundable Products

Clothing

Animeb2b a reserves the right to make additions to the list of non-refundable items. If there are any further inquiries please contact one of our customer representatives for more information.

Non-Replaceable Products

Health  Products

Animeb2b  reserves the right to make additions to the list of non-refundable items. If there are any further inquiries please contact one of our customer representatives for more information.

If you have any problems, please feel free to contact customer service.

Why buy wholesale things from us?

Safe Online Shopping

Security is the top priority at animeb2b.com. We are registered in Hongkong and trusted company. We have tens of thousands of customers all over the world.

Fast Delivery

We offer UPS, EMS, DHL, FEDEX, SAL, TNT, Standard post services, air cargo and sea cargo. Usually express delivery time will be 3-14days. Standard service will be 30 business days. Different delivery ways, different delivery time. We will advise best shipping way for you.

Free and Easy to Join

It takes only one minute to register on our website and it is free. Then you will get our discounted prices. What you need is only a valid e-mail address.

No Minimum Orders

There are no minimum order requirements. Big order, better prices. Wholesale orders or retail orders are both welcome! Just register and then you will get what you want!

High Quality and Best Prices

As the biggest anime wholesale company, we supply more than 85,000 high quality merchandises. You will always get discounted prices. Experience professional service and quality products made in China today.

Reliable and professional China whole sale website where you can buy wholesale merchandise and dropship them anywhere in the world!

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